How Shopify Stores Connect to Galaxus in Switzerland 2026

The Shopify store and the Galaxus marketplace do not serve the same function

Shopify is the merchant's store channel. Here, they organize their catalog, shopping experience, and business rules. Galaxus is a marketplace that makes products from several merchants available to its users according to its own requirements.

54% of Swiss consumers surveyed start their product search on Digitec Galaxus in 2025 according to an article from the Post and 39% on specialized stores according to the Swiss Trade Association.

A marketplace integration organizes data exchanges between the sales channel, management systems, and logistics execution. It connects existing flows. It does not necessarily replace the Shopify store.

The merchant can keep Shopify as a direct store while transmitting a selection of products to Galaxus. Orders from the 2 channels then go to the chosen system for processing. The statuses of preparation, shipping, and returns must follow the reverse path.

Emaloja specializes in Shopify, WooCommerce, Magento, and Odoo as part of its e-commerce and logistics projects. Its expertise on Swiss marketplaces includes the integration and management of products on Galaxus.

Before any development, map out the journey of an order for each channel. This work shows the shared data and the rules that remain specific to Shopify or Galaxus.

The product data to match

Each product must maintain a consistent identity when it moves from the source system to Galaxus. The matching covers the SKU references, variants, product identifiers, categories, and attributes. It also includes prices, availability, delivery information, and return policies.

With approximately 10 million products in 2026 (+25% since the end of 2024), the Galaxus merchant program requires technical connectivity and data including the EAN, product name, stock, price, and image links. Updates can be made via FTP or API depending on the chosen method. These preparation requirements for marketplaces in Switzerland must be integrated into the data framework. Read the Galaxus product data for detailed integration.

Also determine the ownership of each field. One system can manage descriptive information, while another controls the stock. Transformation rules must preserve variants and prevent a reference from matching multiple products.

Before deployment, validate this checklist:

• Catalog and variants intended for Galaxus
• Reference system for stock
• Owner of product data and pricing
• Routing orders to the execution system
• Processing changes and cancellations
• Procedure applicable to requests and receipts of returns

Les services d'intégration aux marketplaces avec Shopify en Suisse must convert these decisions into testable rules, rather than manual corrections after going live.

The controls specific to the Swiss market

Check VAT, price display in CHF, and the languages used for data intended for Swiss buyers. Also verify the shipping methods, delivery information, and return policies.

For a flow between Switzerland and the European Union, assign customs responsibilities before opening the channel. The merchant, logistics operator, and carrier must know who provides the documents and handles each step. This framework prevents a technically correct order from being stuck during its physical execution. Understand how Galaxus processes data.

A connector is a component that translates and transmits data between systems. It may be suitable when the flow is standard, documented, and covered by existing functions. Emaloja offers automated flow connectors for Digitec, Galaxus, and Manor for example.

A middleware is an intermediate layer that coordinates multiple connectors. It becomes relevant when Shopify, Galaxus, a management system, and a warehouse need to apply common rules. See the list of plugins and middleware accepted by Galaxus.

An API (application programming interface) allows systems to exchange data according to defined rules. A custom API integration meets processes or data models that an existing connector does not cover. Emaloja also mentions API integration for automation and the Excel file for manual updates.

The choice depends on the flows to cover, the system that validates each data, and the controls expected in case of error. No architecture is suitable for all projects.

From the published product to the prepared order

A WMS (warehouse management system) is software for warehouse management that helps track inventory and organize preparation operations (see the integration guide to the WMS for more information). It receives actionable instructions from sales channels.

The flow between Shopify, Galaxus and the WMS follows this operational order :

1. Transmission of the catalog, SKUs and variants.
2. Receipt of the order from Shopify or Galaxus.
3. Centralization of the order in the WMS.
4. Control or allocation of available stock.
5. Preparation of items by the warehouse.
6. Shipping with the selected carrier.
7. Return of status and tracking to the channel.
8. Update of availability.
9. Processing a potential return.

Prices and product data flow from their reference system to Galaxus. Orders follow the opposite direction, from the channel to the execution system. Emaloja's WMS consolidates the management of orders, inventory, and returns into a single digital interface.

From shipping tracking to processed return

The shipping status and tracking number must return to the channel that received the order. The buyer can then consult information related to the correct package. The frequency depends on the architecture and does not always correspond to real-time synchronization. The maximum time to send the shipping notification (DELR) is 24h at Galaxus.

Emaloja ensures the synchronization of stocks. The available stock must be recalculated after allocation, shipping, cancellation, or receipt of a return, according to the rules retained.

For a return, the request comes from the channel or the service responsible for accepting it. The warehouse then records the receipt and the condition of the product. The business decision remains in the designated system. Emaloja connects its WMS to the marketplace to manage orders, track inventory, and process returns. Here too, Galaxus gives 24 hours to process a return after the physical receipt of the goods.

The merchant selects the catalog and ensures the accuracy of product information. They decide on prices, business terms, and return policies while complying with the conditions of Galaxus (read the merchant contract). Tax compliance also falls within their scope, with the necessary professional advice.

The integration service organizes data matching, flow transmission, and status management. It tests the agreed scenarios and handles errors according to the defined scope.

Fulfillment covers the physical execution, from receiving and controlling inventory to preparation and shipping. It also includes logistics tracking and the material handling of returns following the established procedures. Note that Galaxus manages the payment of the end customer, but the sales contract is concluded between the merchant and the buyer according to Galaxus.

Emaloja has warehouses in Switzerland and France. Its activities cover e-commerce logistics and Fulfillment for shops, marketplaces, and cross-border operations between Belgium, France, Luxembourg, and Switzerland.

For each critical step, document who decides, who transmits the data, and who executes the operation.

A Shopify–Galaxus connection relies on consistent product data, a clearly defined stock source, and orders linked to logistical execution. Before launch, test the order, preparation, shipping, tracking, cancellation, and return.

Emaloja can help you frame your catalog, your flows and the operational scope between Switzerland and the European Union.