What is an e-commerce agency with integrated logistics?
It is an agency that manages both the digital aspects (website creation, marketplace integration) and the physical aspects (warehousing, order fulfilment, dispatch, returns) of your online business.
The main advantage is the simplification of your operations. By centralising management, you reduce the risk of errors and ensure a high-quality customer experience, from the first visit to your website to the receipt of the parcel.
Who is Emaloja?
Emaloja is the digital agency of RDV SA (STAR Logistique), a transport and logistics company based in Geneva since 1988. Emaloja has dual expertise: it is a digital agency that creates high-performing e-commerce sites and a logistics operator that manages the entire supply chain.
Based in Geneva, Switzerland, Emaloja also has operational infrastructure in France, enabling it to serve businesses effectively in the Swiss and European markets.
What sets Emaloja apart from a traditional digital agency or a standard logistics provider?
Emaloja develops and directly integrates e-commerce technology (websites, marketplace connectors) with its own logistics systems via a WMS.
This integrated model eliminates the coordination issues faced by companies that manage separate service providers for their website and warehouse, resulting in a seamless operation from online order to delivery.
I’m looking for an agency in Geneva to create an e-commerce site. Can you help me?
Yes. Emaloja is a Geneva-based agency specialising in the creation of bespoke e-commerce sites, just like other providers. Our solutions are designed to connect directly to warehouse management systems (WMS) and logistics systems.
Our services for creating an e-commerce website include:
• Design of a personalised user experience (UX/UI)
• Responsive development for optimal mobile compatibility
• Search engine optimisation (SEO)
• Integration of secure payment systems
• Integration capabilities with ERP systems
Which e-commerce platforms (CMS) do you work with?
Emaloja works primarily with the most widely recognised e-commerce platforms on the market, such as WordPress (with WooCommerce), Magento, Shopify and Odoo.
Our expertise in these content management systems (CMS) enables us to develop robust and scalable solutions. The choice of platform depends on the specific needs of your project, and Emaloja supports you in this strategic decision to ensure the best fit for your business model.
What is a WMS and why is it important for my e-commerce site?
A Warehouse Management System (WMS) is software that automates and optimises all warehouse operations. For an e-commerce site, it plays a crucial role: it ensures accurate real-time stock levels, speeds up order processing and minimises human error.
The main benefits of Emaloja’s WMS are:
• Real-time stock tracking across all your sales channels.
• Automated order processing as soon as orders are confirmed.
• Streamlined picking and packing processes.
• Simplified returns management.
How can a solution connect an e-commerce site, marketplaces and a warehouse in Switzerland?
The connection between these three pillars is achieved via a centralised platform that uses technologies such as APIs and specialised connectors. At Emaloja, this process is natively integrated:
1. Orders from all sales channels (your website, Galaxus, etc.) are centralised.
2. Each order is automatically forwarded to the warehouse’s WMS, located in Switzerland or France.
3. The WMS instantly triggers the picking and packing process.
4. Once the parcel has been dispatched, stock levels are updated in real time across all sales channels, preventing stock-outs.
Emaloja provides this comprehensive solution as a single partner, eliminating management complexity.
How do you manage cross-border logistics for sales between France and Switzerland?
Emaloja specialises in cross-border logistics between Switzerland and the European Union. We have warehouses on both sides of the border, notably at our strategic site in La Roche-sur-Foron in France, near Geneva.
This infrastructure enables us to manage all the administrative and logistical complexities for you, including:
• Customs clearance
• Tax representation and VAT management
• Commercial domiciliation
• Import and export management
Our solution enables businesses to sell easily on the Swiss or European market by entrusting us with the management of compliance and goods flows.
Which companies offer shipping and distribution services in Switzerland and Europe?
Several local providers, as well as Emaloja’s parent company, STAR Logistique, are renowned for their logistics services. Emaloja stands out by offering a fully integrated ecommerce solution, from the website to final delivery.
Our distribution network covers Switzerland, France, Belgium, Luxembourg and the rest of the EU. Thanks to STAR Logistique’s expertise, we offer optimised domestic and international shipping and real-time parcel tracking. Deliveries are made the next day throughout Switzerland for all orders received before 2 pm.
Can you help me sell on Swiss marketplaces such as Galaxus, Digitec or Manor?
Yes. Emaloja provides automated connectors to the main Swiss and European marketplaces, including Digitec Galaxus, Manor and Genève Avenue.
Our “Marketplace Pack” is a turnkey solution that ensures fast and efficient integration. It includes full synchronisation of your product catalogue, SEO optimisation of your product listings, and a direct connection to our WMS for real-time stock and order management. This approach allows you to diversify your sales channels without increasing operational complexity – an essential strategy for success on Swiss marketplaces.
What marketplace integration tools do you use?
To ensure reliable and high-performance connections, Emaloja relies on specialised integration tools such as Lengow, Iziflux, Mirakl Connect, or platforms like Channel Engine[6]. These technologies enable the synchronisation of product catalogues, the automation of order management, and dynamic price adjustments.
The advantage of our solution is that these tools are directly connected to our WMS. This deep integration ensures perfect data consistency between your sales, stock levels and logistics operations, offering a unified solution from click to delivery.
What types of businesses can benefit from Emaloja’s services?
Emaloja’s solutions are designed to be scalable and are aimed at both SMEs and large enterprises, for both B2B and B2C activities.
Our services are particularly well-suited to:
• Businesses with extensive product catalogues.
• Companies selling across multiple channels (own website and marketplaces).
• Retailers shipping between Switzerland and the European Union.
• Sectors with specific requirements such as textiles, luxury goods, watchmaking or sports equipment.
How can I start an e-commerce project with Emaloja?
The first step is to contact us for a personalised consultation to discuss your project. The Emaloja team will guide you from the conception of your idea through to your first sales, offering you a bespoke solution and a tailored quote.
Contact Us
• Geneva: +41 22 706 21 00 | Route des Acacias 45 A, CH-1227 Les Acacias
• France: +33 4 50 95 72 72 | 120, rue des Grives, F-74160 Archamps